Meet Our Most Loyal Employee In Pensacola

April has been our Star Employee for more than four years. That's an amazing feat for any employee in today's workplace. But it's even more amazing for a cleaning company. The average turnover in a cleaning business is more than 300%. To put that into perspective, the average cleaning company is changing its entire staff at least three times per year!!

Of course, we're much different. Our turnover level is extremely low. If you're a current customer, you've probably seen the same people each time for some time because we rarely lose an employee to another job. In April's case, she's the perfect example of what hard work can do for you.

April has performed just about every task - including office work, sales support and, of course, housecleaning. She's awesome and if you know April - you know why she's so awesome. Every company could use a bunch of April's. Thank goodness she found our company more than four years ago.

Busy Days In Birmingham

Our Birmingham office just keeps getting busier and busier. I wish that I could take some of the credit, but all of the credit goes to our employees. We've got an awesome group of people working in Birmingham and they amaze me everyday with their caring attitude and hard work. The cleaning industry doesn't always get portrayed in the most positive light - but I'll match this group up against anybody's office. They not only work hard but they truly care about our business' success. Thank you!! (Not all are pictured)



Check out our Birmingham website - Two Maids & A Mop of Birmingham

TwoMaids February Customer Newsletter

Take a peek at this month's customer newsletter....

TwoMaids February Customer Newsletter

From A Customer in Destin...

"I am a very satisfied customer of Two Maids & A Mop. I LOVE the staff!! They are very accommodating for my schedule and are flexible when I need them to be. My home is always clean and smells so good after they have been here. I would gladly recommend the service to anyone." Teri of Destin, FL

Another Happy Customer In Birmingham!!

"I have used this service since October and continue to be pleased every time they come to our home. They are dependable, timely, and communication is great. They are considerate of my requests and always aim to please. Thank you!" Emma of Mountain Brook, AL

Visit our Birmingham website.... Two Maids & A Mop of Birmingham

The Birmingham Team - Eating Lunch

I've never been accused of being a professional photographer, so please excuse the darkness in the photo above. I had lunch today with our awesome team in Birmingham. We've been setting sales records from day one since our inception last October. These four star employees are the primary reason for our early success!!

Cleaning House In Fort Walton Beach - Literally

Elicia - our manager in Fort Walton Beach - decided to make some changes to our office. When she told me about her ideas - I said sure - go ahead. Then, she sends me these pictures and I was overwhelmed. She and her husband busted their tails & the office looks 100% better as a result. Take a look at some of her handywork.....




I'll post a before & after shot once the new paint is on the walls.

New Birmingham Website Up & Running!!

Two Maids & A Mop of Birmingham opened in October 2009. We've been breaking sales records every single week since our grand opening and we've got nothing but great reviews all over the internet. All in all, things couldn't be better....

Anyway, we've recently created a website that is more "Birmingham friendly". We noticed that a few people were confused because they didn't know if we cleaned northwest Florida & Birmingham. Of course, we do clean both areas but we clean both areas with the help of four different offices. Check out the new website...

Two Maids & A Mop of Birmingham

Meet A Cleaning Professional - Fort Walton Beach

Dirae is one of our most energetic cleaning professionals in Fort Walton Beach. Tell her Hello when she walks into your home next time!!

Dirae wiping down one of our customer's washing machine

January 2010 TwoMaids Newsletter

Check out this month's TwoMaids Customer Newsletter. All of our former and current customers in Panama City, Fort walton Beach & Pensacola receive this newsletter. Our Birmingham office will begin sending out a newsletter later this year. In the meantime, if you want join our newsletter subscriber list - just email us at twomaids@ineedamaid.com & request to join the list.

If you're wondering why you might want to join, just think savings - big savings. Our newsletter subscribers get access to VIP Only Deals. In other words, they save more money on our services than anyone else.

TwoMaids January 2010 Customer Newsletter

Breakfast In Panama City

We held a fun, work related breakfast last week in Panama City. You usually see us when we're cleaning your house, but here's how we look when we're just relaxing....

Happy New Year!!

Check out today's Two Maids & A Mop e-newsletter. Our weekly e-newsletter provides subscribers with VIP Only deals and specials. More importantly, we provide at least one free prize every single week in the newsletter. If you would like to join, click here.

TwoMaids New Year's Eve E-Newsletter

HAPPY NEW YEAR!!

TwoMaids Pensacola Christmas Party

Some of our folks didn't want their picture taken and some had already left for the evening. But here's a quick picture of a few of our awesome employees in our Pensacola office. We had a big turn out and everyone enjoyed themselves. Dirty Santa is a pretty fun game. Merry Christmas!!

December Newsletter

Make sure you check out this month's edition of the TwoMaids Customer Newsletter. Our newsletter is loaded with useful cleaning tips, funny stories and most importantly, newsletter-subscriber only deals & specials. Call our office or shoot us an email if you would like to start saving some money and receiving our newsletter!!


The TwoMaids December Customer Newsletter

Merry Christmas From Fort Walton Beach

Customer Dinner in Birmingham

We held our first ever Prospective Customer Dinner last week in Birmingham. Nine wonderful people showed up at Brio Tuscan Grille. The dinner gace us a chance to introduce our company to nine prospective customers and it also gave us a chance to give one lucky person FREE maid service for the next six months!!! Check out pictures from the evening.....

Meet The Winner Of Six Months Of FREE Maid Service

I'm Laughing Way Too Hard

The Whole Crew

Birmingham E-Newsletter

Reprinted from our weekly Birmingham e-newsletter...... join now & start saving money

I've never been one to conduct business like everyone else. That's why we pay our employees based on your feedback. That's why we give away something free every single week. And ultimately, that's why we're still in business after seven long years.

So with that being said, what I'm about to tell you shouldn't surprise you. By now, you should know that we'll give away the house if you'll just listen to us talk for a little while.

Just last week, I was sitting in my parents home eating some turkey. Times were good and everyone was smiling. That's when it hit me. Eating free makes people smile. So without any further ado, here's my latest crazy idea....

The TwoMaids Crazy Idea
About five minutes ago, I reserved 10 seats for December 9, 2009 at Brio Tuscan Grille - one of Birmingham's best restaurants. I'm not sure if you've ever been there before - but trust me - it's very good and you'll love it. Anyway, I reserved those seats for you. If your one of the first 10 people to claim a seat - I'll buy your dinner that night. But that's not my crazy idea - it's only a small part of my crazy idea.

Everyone that shows up next week will receive a big time prize from me. My plan is to give away free TwoMaids Gift Cards, free Deep Cleaning Packages, free General Cleaning Packages and one really, really BIG prize too. What's the really, really big prize? How about FREE maid service for the next six months! One lucky person sitting at my table will walk away with a full stomach and a free housecleaning every two weeks for the next twenty-six weeks!

I'm no mathematician, but if you're sitting at that table - you've got a very good chance of winning the grand prize. But even if you don't win the big one - I promise that you will not walk out of that restaurant empty handed. I'm giving everyone that sits at my table at least one free gift.

Of course, you'll have to give us a few minutes of your time so that we can at least provide you with a quote. But that's all we're asking. The dinner should last for about an hour and you can leave just as soon as we give out all of our prizes (and when you finish eating).

So call right now and reserve one of my ten seats. The first ten people to call me TODAY earn the right to sit at my table. And if you're lucky, you'll also earn the right to sit back for the next six months and let somebody else clean your house!!

Now, on to this week's giveaway.

THE WINNER OF A COMPLETE HOME MAKEOVER is....

Shaun Hutchison

Congratulations Shaun!!! You've just won a FREE Deep Cleaning, a FREE Carpet Cleaning and a FREE Pressure Washing of your entire home!! This was our best giveaway so far and you can bet that we'll top this giveaway one day in the future. Next week, we're giving away a FREE Christmas Deep Cleaning. Good luck and don't forget to claim your seat at Brio's!!!

--------------------------------------------------------------------------------

The deal of the century can be found at Brio's (Birmingham) next Wednesday night. If you're one of the first ten people to reserve a seat, you're guaranteed to win something. And one of those ten folks will receive a FREE professional housecleaning for the next six months.

But that doesn't mean that we can't still offer you some crazy VIP only deal. Check out today's VIP only deal....

The first seven people to refer our service receive a FREE General Cleaning. All you need to do is forward this email to all of your friends. If one of your friends calls us to receive a quote, we'll give you a FREE $125 Two Hour General Cleaning!!

The first three people to schedule a Christmas Week Deep Cleaning receive 15% OFF our normal rates. Call or email us today and we'll give you all the details on our Christmas Deep Cleaning Package. In a nutshell, it's a top to bottom spring cleaning of your entire home. When we're finished, you're home will be perfectly clean & ready for your Christmas party or family gathering.

"Thank you for the Olive Garden gift card. My husband and I have already used it and we'll be using the other gift card in the near future. Thanks again." Samantha N. from Gardendale

"The maids were here yesterday and they did a great job. They deserve a 10!" Mike from Birmingham

TwoMaids November Newsletter

The TwoMaids November Customer Newsletter is published and in homes throughout northwest Florida. Check out this month's issue....

TwoMaids November Newsletter

October Newsletter

Our October newsletter is printed and distributed. Take an e-peek.....

The Two Maids & A Mop October Customer Newsletter

Join Our E-Newsletter & Save Money

If you join the TwoMaids VIP E-Newsletter - you can save money on your next housecleaning. Every week, we provide our e-newsletter subscribers with big-time specials. And sometimes, we really go the distance and provide you with not only big savings - but FREE housecleanings.

So subscribe today and start saving money. Join the TwoMaids VIP E-Newsletter by clicking here.

TwoMaids September Newsletter

Enjoy another Two Maids & A Mop Customer Newsletter. And if you want to get it delivered directly to your front door - just click here.

TwoMaids September Newsletter

P.S. Only subscribers to our newsletter are eligible for the monthly offer. If you're wondering, this month's offer is a $300 gift certificate to Lowe's if you schedule weekly service. And we're giving away $150 gift certificates to Publix if you schedule biweekly service. But alas, this offer is only valid to our newsletter subscribers.

TwoMaids Live In Birmingham!

It's been a crazy few weeks. I've had to juggle running our three current businesses in Florida. I've had to find time to furnish our new office in Birmingham. I've had to guerilla market our grand opening at DirtGobblers.com. I've had to create thousands of direct mail pieces all by myself for our new office in Birmingham. And oh yeah, I've had to move all of my personal belongings from Florida to Birmingham!!

Needless to say, I've been very busy. But make no mistake, I've loved every minute of it!! Creating a business out of thin air in one of our country's worst economic periods is an extreme challenge. It's scary but fun at the same time. Just like our three offices in Florida, I can't wait to see where we are twelve months from now. Something tells me that we're going to take over this town.

Since I've been in Birmingham, I've been interviewed by two local newspapers, a local radio station, and a popular women's blog. Plus, I've spoken to hundreds of people on the streets telling them about our grand opening promotion. Someone in Birmingham is just two weeks away from changing their life because we're giving away free maid service for the rest of one person's life. The grand prize is scheduled for October 2, 2009 and you can sign up at http://www.dirtgobblers.com/.

As usual, I don't have any pictures because I never can remember - but I'll do my best to post some pictures of my journey from nothing to something.

P.S. Thank God I have have three of the best managers in the world!! Without them, we wouldn't be opening a new office in Birmingham.

Tell All Your Friends....

If you live in Birmingham, don't miss out on this unbelievable opportunity!!

The TwoMaids Birmingham Grand Opening Meetup Group

You Can Win FREE MAid Service For The Rest Of Your Life

But, unfortunately, you have to live in Birmingham, Alabama...... Please click the link!!

Introducing the TwoMaids Grand Opening Promotion


FREE MAID SERVICE FOR THE REST OF YOUR LIFETwo Maids & A Mop Is Giving Away 10 Free Prizes As Part Of Its Grand Opening
Two Maids & A Mop, a local residential cleaning company, is proud to announce that it will be serving the Birmingham area beginning October 5, 2009. The company plans on providing ten free prizes leading up to the grand opening - with the final grand prize being free maid service for the rest of one lucky homeowner’s life.

“We really wanted to make a big splash in the Birmingham market. So we decided to provide the ultimate prize - free maid service forever“, said Ron Holt, owner of Two Maids & A Mop. “We’re also going to be giving away many other free prizes during our ten day giveaway such as free maid service for one year and several free spring cleanings.”

The contest is free to anyone living in the Birmingham area. To enter the contest, visit www.dirtgobblers.com and you’ll learn how to submit your name for the chance to win free maid service for a lifetime.

“We’re going to give lots of people free gift cards on the first day of the giveaway period. The value of the prize will increase with each passing day”, says Ron Holt. “And here’s the best part - it’s free to enter the contest. The only rule is that you must live in either Jefferson or Shelby County.”

Two Maids & A Mop has been providing residential cleaning services for the entire gulf coast of Florida since 2003. The company is expanding into the Birmingham market and it plans to continue to deliver the same quality and consistency as it currently provides along the gulf coast.

Two Maids & A Mop will be providing residential cleaning services for Jefferson County and northern Shelby County.

For more information on the free contest, please visit the website at www.dirtgobblers.com. For more information about Two Maids & A Mop, please visit their website at www.ineedamaid.com.

August Newsletter Is Published!!!!

Our August Customer Newsletter has just been published and distributed. If you would like to join our mailing list and receive all these fun, free articles, click here to sign up. Readers of our newsletter get first dibs on great offers such as this................


If You’ve Never Hired Us Before…...
We’ll give you a FREE DEEP CLEANING if you‘re the first one to call and schedule a weekly maintenance cleaning. Keep in mind that a free deep cleaning represents a value of more than $300 for most homes!!
Unfortunately, this deal is no longer valid because we had a call earlier this week. Sign up for our free monthly newsletter and start saving some money!!!

Check out this month's newsletter............

TwoMaids August Customer Newsletter

Announcing........

Two Maids & A Mop has endured two major hurricanes that essentially brought the business to a standstill. Most recently, we've fought to combat the global economic meltdown. It's safe to say that we've waged some intense battles with the market. But the good news is that we've won the war. During all those devastating storms and economic slowdowns, we've done nothing but continue to grow at breakneck speed. Why?

Well, I would love to claim the prize but the real reason is because we offer something no one else offers. Our customers understand that they're hiring much more than a simple cleaning lady. They're hiring a professional housecleaning company that provides safety, security, reliability, dependability and most importantly, top-notch quality housecleaners. We do this because of our Pay For Performance Plan. Plain and simple.

Since we opened on that scary April Fool's Day in 2003, we've grown from just three part-time employees to more than 40 employees in three offices along the panhandle of Florida. When I look back, I wonder how it all happened!!

But the feel good story doesn't end here. No - not at all. In fact, the feel good story is about to feel a whole lot better because we're growing again.

Two Maids & A Mop is proud to announce that we'll be serving Birmingham, AL in the near future. Beginning on October 5, 2009, we'll be providing the same level of service and professionalism to residents in Jefferson and Shelby County, Alabama!!!

Between now and then, keep your eyes posted to our website and blog. We've already devised the biggest grand opening in the history of maid service grand openings (seriously!). Plus, we plan on blogging about opening as much as possible. We'll provide you with some fun pictures of our first few days/weeks so that you can appreciate how much time and effort goes into making a Two Maids & A Mop.

Thanks for the last six years. I can't wait to see where we are in another six years!!! Get ready Birmingham - here comes Two Maids & A Mop.......

Charity Car Wash Tomorrow In Pensacola!!!

Tomorrow - August 8th, Two Maids & A Mop of Pensacola is hosting a car wash for the American Cancer Society. The car wash begins at 9 AM and ends around 1 PM. The car wash is being held in our company parking lot located at 6400 N. Davis Highway in Pensacola.

All proceeds from the car wash go towards the American Cancer Society. Each Two Maids & A Mop location volunteers or raises money for various charitable efforts as much as possible. Keep your eyes and hears open for a charitable event in your city or neighborhood in the near future. But if you're in Pensacola tomorrow, bring your car to our office parking lot and we'll make it look good as new.

"Raising money for the American Cancer Society is near and dear our hearts because almost everyone of us has had a loved one affected by cancer at some point", says Ron Holt, President of Two Maids & A Mop. "Our goal is to raise $1,000 with this event and our goal is to raise a total of $5,000 as a company through our other cancer related charities."

Two Maids & A Mop also provides free housecleanings to any woman currently undergoing cancer treatment. If you or any woman you know is currently undergoing cancer treatments, please contact your local Two Maids & A Mop office for more information.

See you tomorrow in Pensacola!!!

July 2009 Customer Newsletter

We've published our first monthly customer newsletter!!! Take a peek.......

July 2009 Customer Newsletter

You Need These People In Your Life

"Two Maids and a Mop has created a great team of pros that are reliable in their service. Our life is now more organized because the house is cleaned very well once a week, and thus we can accomplish more of our required tasks. This great team does a thorough job that is attuned to our cleaning needs. Kitchen and bathrooms shine; carpet is well vacuumed; and surfaces are dust free! And the ladies are great with our two house dogs. You need these people in your life!"

Chris in Shalimar

Customer Feedback

Unsolicited customer feedback - right at your fingertips.

Check out these customer testimonials for our Fort Walton Beach office.

Check out these customer testimonials for our Pensacola office.

And check out these customer testimonials for our Panama City office.

Nineteen extremely positive testimonials for Two Maids & A Mop!!!!

Testimonial From Gulf Breeze

"As always they are wonderful. They treat my home as if it was theirs. Unexpected tasks are done that are a big help to me. I know they don't have to play with the baby or make my bed but they always do. I am so thankful for their hard work."

Kimberly of Gulf Breeze

TwoMaids In The News....

Talking a little spring cleaning in the Pensacola News Journal...

During the gloomy winter months, many people tend to let their housekeeping slip, said Ron Holt, owner of Two Maids and a Mop, a Gulf Coast-based maid service. "It's a seasonal thing," he said. "When the sun starts shining and the weather turns beautiful, that's when people get the urge to get their homes in order."

This time of year, and its attendant clean-sweep urges, "is like the Super Bowl for the cleaning business," Holt said.

Did I really say that?? Man I sound corny....

Google Reviews

Looks like a couple of our customers have reviewed us at Google Reviews. Thank you, thank you, thank you!!!

Click this link for the reviews or just keep reading......

"I've had Two Maids & A Mop cleaning our house for almost two months. I changed from the speed cleaning company. They do a great job and leave the house spotless. No complaints. If you something specfic done just leave them a note and it is done. Great service!" Gulf Breeze, FL

"I was very pleased with the service. Two women cleaned and scrubbed, and the house looks great. They were friendly with the dog as well, so she did not have to be penned up while they were working." Pensacola, FL

Customer Feedback From Mary Esther, FL

"I was VERY HAPPY with the service. Unfortunately I had a meeting and wasn't able to be there when your two employees arrived. They tried calling my cell phone twice but I wasn't able to answer either phone call due to my busy schedule. Instead of just waiting around for me to call - or worse leaving - they began cleaning what made sense to clean.

Your employees were very professional and asked succinct questions to ensure they performed the services I was looking for. When I got home the house was SPOTLESS, a pretty impressive feat based on the amount of dust from repairs and the general disarray (I have boxes with blinds laying around and other pieces of furniture out of place).

Your exceptional employees have taken a huge weight off my shoulders. I'm trying to rent out my house, and now I'll be able to show it while I'm gone. You've always done a great job for one of my friends and I'm glad he recommended your services to me. I'll be happy to pass on my recommendations to others as well. Please rate my service as a whole hearted 10. Take care and thanks again."

Meghan from Mary Esther, FL

Random Comments From This Week

We've had a great week. Check out some of this week's customer comments......

They did a great job, I will rate them a 10++!
Lisa from Pensacola, FL

They did a great job. A 10. I love coming home from work to a clean house!!!
Rhonda from Cantonment, FL

Fantastic job today! Give 'em both a 10.
Al from Panama City, FL

They are very sweet and they did an incredible job yesterday. 10++ for both ladies.
Robin from Pensacola, FL

What People In Gulf Breeze Are Saying About Us.....

"What can I say? Two Maids & A Mop is like a part of my family. Their work is always above and beyond my expectations. Even the baby knows and loves them. Please give everyone big raises as they deserve them."

Kim from Gulf Breeze, FL

Customer Testimonial From Valparaiso, FL

The gals went above and beyond yesterday. Everything was wonderful. We've been moving furniture between rooms so it's been difficult to keep up with us. Thanks to both of them for their hard work!

Give them 10s!!! -- Sue from Valparaiso, FL

Two Maids & A Mop Featured In Panama City Beach Newspaper

PCBDaily.com, an online newspaper dedicated to news and information concerning Panama City Beach, recently published an article written by yours truly. Check it out......

Customer Service In The Service Industry Stinks

Thank You For Loving Us!!

We've had a terrible week. I guess even Nobel Peace Prize winners can't make everybody happy. But we'll keep trying. Thanks to Brian for ending the week on a great note.

Hey Guys, the house looks great as usual. Please give the girls a 10. I don't know what I would do without you.
Brian from Gulf Breeze

On The Most Recent Nonsense.....

The recent turmoil centered around an unhappy customer has created quite a bit of interest. Just scroll down to the next post and you'll see what I'm talking about.

Throughout the saga, there's been lots of name calling. Trash talking. And even some rude and character defaming comments. It ends now.

Two Maids & A Mop was contracted to perform a deep cleaning for one customer. The hourly charge was $75 per hour for a team of two maids. The fact is that we needed more time to completely finish our job. Yes, there's a chance that we made mistakes. Yes, there's a chance that we fast forwarded through some areas. And yes, there's a chance that - given time - we would have produced a sparkling, clean home. But nobody can concretely say yes or no to anything at this point.

That's why we refunded the customer $324. That's why we were willing to lose money on this job. That's why we apologized privately and publicly. And that's why changed our procedures so that this saga never gets repeated.

We've begged for forgiveness and yet - our business continues to get trapped in the line of fire. Please stop the nonsense and move on.

The smart thing to do would be to eliminate any history of this mess. But the professional thing to do is to address the issue. Our customers know that we're not perfect. And our customers also know that we care more about our reputation than a silly dollar.

At the end of the day, we feel comfortable knowing that we've done the right thing. We refunded 60% of the customer's money (at the customer's request mind you - and yes, I know I negotiated for $25 more dollars). We apologized countless times. We accepted responsibility. We learned from our mistakes. And we've never once lowered our ourselves to the point of name calling or character defamation.

We're all human. Let's all now start acting a little more humane. Please.

The REALLY Unhappy Customer

Two Maids & A Mop has finally done it. We've made one person EXTREMELY upset. Take a look at this blog and you'll see how unhappy she is......

What Happened:
1. For a deep cleaning, we charge $75 per hour for a team of two maids. We typically provide a rough time estimation for the deep cleaning and that estimate is correct 90% of the time. We make every attempt to tell the prospective customer that we don't know for sure how long the cleaning will take - after all, we're just talking over the phone. But history usually serves as the best example - so we use historical examples of similar sized homes as our guide. We're correct about 90% of the time; which means that we're wrong 10% of the time. That's why we strongly suggest that the time estimation is just that - an estimation based on our best guess.

In this case, we needed two days. Yet, we stopped after just seven hours because the work day had ended. However, we were more than willing to arrive the next morning to continue our work. Unfortunately, we weren't called by the customer until 9 AM the next morning (the day before Thanksgiving). That left us in a bind because all of our employees time had been allocated for the day. In addition, the problem was compounded by the holiday because we were not open Thursday or Friday.

2. The fact is that our deep cleanings are SLOW. They should be slow and we will not ever change the pace of our deep cleanings. The very definition of a deep cleaning infers the pace of the cleaning.

3. This cleaning cost a lot of money to the customer. No doubt about it. In fact, it may be the most costly cleaning ever since our inception. When I heard about the cost, I was immediately concerned because I knew that someone had just paid a ton of money and their house was still not completely cleaned. The perfect recipe for disaster.

What Should Have Happened:
1. Once we saw the mountain that we had to climb, we should have informed the customer that we were going to require at least two days of cleaning. That was our fault and we accept responsibility.

2. We should have responded to this customer's complaints well before today. We can blame the holiday, but the real blame lies with me. I should have checked into our email system periodically over the break just to make sure that everything was ok. It wasn't.

3. We should have been open and honest with the customer about the cost implications and the time requirements. We can defend our time quote, but once inside - we should have alerted the customer to the possibility of an extremely expensive cleaning.

What We Have Learned:
1. We will no longer charge by the hour for a deep cleaning. Too many people think we're working to simply inflate our price. Too many people think our pace of cleaning is slow. And too many people just sit there calculating the final total. This isn't the first time and it won't be the last - so from this point forward - we're going to charge flat rates based on the number people living inside the home and the home's total square footage. This should alleviate this problem forever.

2. We need to check our email during holiday breaks.

What We Will Do To Make This Customer Happy:
1. We'll do whatever she wants us to do. It's a hard lesson, but we're willing to learn from our mistakes. We've never claimed to be perfect and we'll probably make another mistake just as serious as this one down the road. But for now, we've learned our lesson. And we'll pay for it.

This won't happen ever again. The formula for this type of disaster is now dead.

P.S. There's a reason our customers selected us for this award. And this one too.

Testimonial From Gulf Breeze

"I cannot say enough great things about the ladies. They continually go above and beyond my expectations. They even clean the cat dishes and make the baby's crib up! As a single parent with a husband in Afghanistan their little touches make such a difference.

Keep up the great service!"


Kimberly from Gulf Breeze, FL

Two Maids & A Mop Radio Commercial

The Two Maids & A Mop Radio Commercial

Airing in Fort Walton Beach, Panama City and Pensacola (all the stations to the right)......

P.S. If you didn't click the link, you are missing one heck of a deal. Two Maids & A Mop is offering $100 gift cards at rock bottom prices of only $50!!!

For only $50, you can receive a $100 TwoMaids gift card - a 50% savings!!!

You can purchase the gift cards at this website. (The Two Maids & A Mop link will not be ready until Thursday, November 20th)

Customer Testimonial From Niceville

"Thank you for the wonderful service your team did for me. I am beyond impressed at the level of cleanliness. The dust was gone - above the door ways, fireplace, banister, everywhere!!

They changed the sheets and put the clean ones on the beds. We have used services in the past, and they can not even compare to the work done by you all. Thank you for a wonderful clean house and I will be spreading the word on what a great company you are. Thank you!"

Martha from Niceville, FL

Best Maid Service In Panama City

Two Maids & A Mop was recently crowned Best Cleaning Service in Pensacola by the local daily newspaper.

And it looks like an independent website has also crowned Two Maids & A Mop as the Best Maid Service in Panama City!!!

Winning sure does feel good.....

Customer Feedback

Some recent feedback from a very loyal customer....

"I give you a perfect 10!! I looked hard but I can't find one single thing to complain about. You guys are great. I told my neighbor about your pay for performance plan and she loved it too. Thank you for the help again!"

- Sara Croyle of Destin, FL

Two Maids & A Mop Voted "Best In Pensacola Bay"

Two Maids & A Mop has been selected as the best cleaning service in the Pensacola area.

Technically, we came up just a little bit short in the voting for "Best Home Improvement Company". But the results show that we are the only cleaning company or maid service in the top three. In addition, we lost to a giant - Lowe's Corporation!!!

There was no poll surveying people's opinion on best maid service, so the fact that we got any votes in "Best Home Improvement" says a lot about the devotion our customer base has with our business.

Here we are - just a little, tiny cleaning company just trying to make a few customers happy. Little did we know that so many people were paying attention. Thank you to all that voted for Two Maids & A Mop. It's truly an honor....

TwoMaids on MySpace

Cristi, our Training Manager in Fort Walton Beach, is one awesome member of Two Maids & A Mop. Not only does she perform her job without any problems - but she also goes above and beyond on a regular basis.

Her most recent initiative was to introduce TwoMaids into the social networking world of MySpace.

Check out our MySpace page!!

Thank you Cristi! You are a very special employee. Good things are in front of you!!!!!

Also, check out a few of our employees hanging outside our office in Fort Walton Beach.

P.S. Cristi is on the far right.....

Say Hello To Panama City

Two In A Row From Fort Walton Beach

Here's another happy customer from Fort Walton Beach...

"I would like to take the time to comment on the wonderful service that I have received from Two Maids and A Mop. The ladies Alicia and Ashley are awesome workers and I am so happy that they are the ones that I trust cleaning my home. From this experience and being a long time customer, I am completely satisfied with every visit and these two ladies do an awesome job.

I can see why your company's slogan supports your vision and ensuring that all customers are happy and satisfied. Although I do realize that when dealing with the public, your services are not always going to satisfy everyone. But I am happy to say that I am a happy customer and satisfied with the service that I receive.

Before Two Maids and A Mop, I never had time for me. And when I think about all those hours I spent trying to clean and keep my house clean, it was a losing battle. Now that I have someone that I trust in assisting me with those little details, my life has been freed up where I can concentrate on important things. I work 8 hours a day and it is a wonderful feeling when I come home to a clean house. My work load has been cut tremendously in half and it makes me feel so good to be able to relax.

I have shared my experiences with Two Maids and A Mop with others and my prayer is that they will contact your company to help them with their house hold chores just as I did. I will continue to refer others to such an exciting company. I am so glad that you are here and I hope that your company will be around for a long time.

On an scale of 1-10, I must say that the ladies deserves a 10. Thanks for a wonderful staff and two extraordinary ladies that work so diligently and so hard."

Sharon from Fort Walton Beach

Maid Service Testimonial From Fort Walton Beach

Service yesterday--definitely a 10! We're particularly pleased that the kitchen appliances, bathrooms, and our floors shine!

Your pride in results and customer satisfaction definitely puts your company head and shoulders above the competition.

Laura from Fort Walton Beach

Hello From Pensacola

SAY HELLO TO THE GANG IN PENSACOLA!!!

Maid Service Testimonial From Destin

My maids were awesome. Give them a 10. We have company coming from Europe. When I walked in to set up the guest bath room I gasped with astonishment. My maids had opened the closet, pulled out matching towels, folded them beautifully and had everything ready for the guests to arrive. Very cool.

Dorothy From Destin